Zuhra's role in the organization is as Operations Manager. She is in charge of scheduling and organizing our cleaning teams as well as training and development. She is a Certified Building Maintenance Manager and as such a subject matter expert on all things cleaning.
Zuhra enjoys networking with clients and places emphasis on customer service. In her role, she is looking forward to contributing to our growth by improving our employee communications, improving scheduling best practices, and effectively training and on-boarding new staff.
Lexington Service Solutions, Inc has its roots in iShine Cleaning Company, LLC, a family business that was started in 2015. Due to tremendous growth in the first few years and our changing goals for the business, a strategic decision was made to dissolve iShine Cleaning and incorporate LSS, Inc. Currently, Lexington Service Solutions, Inc. operates in Lexington and surrounding areas as well as in Louisville. Our operations are focused on residential cleaning as well as small and medium office cleaning, with goals to grow into large office environments in 2018.
Our focus and the differentiator is our approach to quality of our service. It starts with running a nationwide background check on all staff, a drug screen. We only place people into your home or place of business who we would place into ours. We never compromise this.
Second differentiator is the training and experience of the owner and the expectations for training for management and staff. All of our staff receives classroom training in proper cleaning techniques, customer service, and safety. In addition, they work side by side with one of our operations managers for an extended period of time during which they get practical training in the areas listed above. This training, high expectations, above average pay, and management follow up set us apart from most competitors.
In addition to strict hiring procedures and receiving great training, we are also fully insured. This means that we carry a general liability policy which covers our employees, you, and your property for a complete peace of mind for all parties. Furthermore, all of our employees carry workers compensation so that if anything was every to happen, you are NOT liable. I am happy to report that since we came into existance in 2015, we have had ZERO claims against either of our policies.
Sasa Cibula is the CEO of Lexington Service Solutions. He holds a Bachelors Degree in Criminal Justice Administration as well as a Masters in Business Administration. His management experience spans over several industries including manufacturing, warehousing, retail, and building maintenance including full profit & loss background managing large retail business units for a national retailer and as a Regional Manager for a building maintenance company.
Sasa enjoys working and networking with the community and is looking forward to growing the business to the next level. His current goals include doubling the size of the business by end of 2018 thru aggressive growth and expansion in Lexington and Louisville markets.
Great house and office cleaning services in Lexington